LiveTime Software Inc.

LiveTime is a leading provider of Web 2.0 service desk, help desk and support software for the Enterprise. Based upon ITIL (IT Infrastructure Library) version 2 and 3 best practices, LiveTime empowers organizations to improve the quality and efficiency of customer service and support. LiveTime includes key business processes such as Incident, Problem, Change, Service Level, Knowledge and Configuration and Asset Management. With an embedded CMDB (Configuration Management Database), organizations have instant access to all infrastructure, relationships, impact and resource assessment for rapid incident, problem and change resolution. LiveTime leverages MySQL as a core RDMS within LiveTime.

Products for MySQL from LiveTime Software Inc.

• LiveTime Service Manager
  

  LiveTime Service Manager provides ITIL best practice service and support for the enterprise.