Triumfant, Inc.

Founded in 2002, Triumfant, Inc. (formerly Chorus Systems) is a privately held company headquartered in Rockville, MD with engineering facilities in Research Triangle Park, NC. Triumfant is the provider of Resolution Manager, an advanced IT support solution that automatically identifies and resolves issues in the IT environment before they cause service desk calls and business disruption. MySQL Enterprise is embedded in Triumfant's Resolution Manager Solution.

Resolution Manager automates the full life cycle of IT problem management, from identification through resolution to closure—including resolution of previously unknown issues. The result is an unprecedented ability to automate manual or user-dependent processes in IT support, leading to faster resolution, lower costs, and dramatically improved efficiency. The solution enables organizations to take control of the IT environment, reduce administration and end-user downtime by 32% and reduce support costs by an average of 36%.

Today, Triumfant serves key markets, including government organizations and commercial enterprises, as well as managed service providers.

Products for MySQL from Triumfant, Inc.

• Triumfant Resulution Manager (tm)
  

  Resolution Manager automates the full life cycle of IT incident and problem management, from identification through resolution to closure—for both known and previously unknown issues. By eliminating the dependence on cumbersome manual processes, Resolut